Frequently Asked Questions

 

Q. How can I check my mail when I am traveling or at another computer without downloading it all to the other machine?
A. Go to webmail.obii.net to use our Web Mail service. It's a great way to check your mail from anywhere.

Q. Why does it say I have an invalid user name or password (691)? I know I have it typed in right.
A. Many things cause this error. Double check the spelling but more importantly, check to see that the username is followed by @obii.net (i.e. obi00004@obii.net). Also, make sure you caps lock key isn't on since the password is case sensitive. If you are still having this problem, call to see if your account is waiting on a payment and talk to our tech support to determine if other settings may be interfering with the dial-up connection
.

Q. Where do I send my payment? Can I use a Credit or Debit Card?
A. If you want to send us a check or money order, put your username on it and send them to: P. O. Box 31608, Santa Fe, NM 87594. You can use Credit or Debit Cards, either automated by us or for one time payments. Please call us with your information for automated processing or Click here to make a one time payment online.

Q. I get allot of junk and spam e-mail! Can you guys fix that? Are you sending it to me?
A. This is a major problem for everyone. To set one thing straight, we never sell your e-mail address or give it away or anything. We hate spam just as much as you do and no amount of money would justify the mess it makes on our mail server. We hate it. That's why we have setup a page on our site dedicated to spam solutions. It's a growing project so check back often. You can find it under Member Services on the menu and it's called Everything E-mail. If you have any good sites that you think should be mentioned or if you just have a suggestion, e-mail me about it. Also, our new OBII email is spam and virus filtered on the server! The virus filter is set up by default but the spam filter needs you to log into your message center and create the rules.

 

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